Privacy Policy

Privacy Policy for Commercial/End Users

MyCandy is committed to your right to privacy and we recognize the importance of privacy to our customers, counter parties and website visitors. By reading this statement you consent to the processing of your Information in accordance with this Privacy Policy (Policy). We will keep this Policy under review and any changes made from time to time will be posted on this page. This Policy sets out details of the Information we collect about you and the ways in which we may use that Information.

Personal and/or Commercial Business Information

Information means the information/data provided by you, other personal, financial and commercial information and the documents (including but not limited to any document, commercial paper, deed or other form) provided in respect of all herein.

MyCandy endeavors to collect and use your Information only with your knowledge and consent. We may gather your Information from a purchase through your customer enquiries, via email, through our business dealings or through our customer services team, when you request product information or, when you register online or enter any promotions or competitions through any channel. For web visitors, a user must first complete a registration form. During registration, the user is required to give their contact information (such as name and email address). Demographic and geographic Information may be requested. MyCandy does not share any personal or private customer/business Information submitted online with third parties other than as set out herein. This Information will be stored, analyzed and used to assist MyCandy to improve our services.

The Information you provide on the MyCandy website and/or other communication channels will be held only by MyCandy and its affiliates or duly authorized agents. Your Information will not be given or sold to any outside organization for marketing purposes without your consent.

We may disclose, share, transfer, store or process your Information to/with other companies in the axiom group of companies, including their respective partners, agents and subcontractors, for any relevant purposes. In addition, we may disclose your Information as may be required by law, regulation or legal proceedings.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.     

Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests.

Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this Privacy Policy. 

Data Collection and Processing

By submitting your Information you accept that your details and related Information will be managed, stored, transferred and processed by MyCandy in accordance with applicable policies and procedures which may include using third party services for such management, storage, transfer, and/or processing. Please note that MyCandy may provide aggregate statistics and general Information about axiom customers, sales, traffic patterns and related site information to reputable third-parties, but these statistics and general information will not include personally identifying Information. MyCandy shall take reasonable measures to protect any Information provided and maintain privacy of such Information in accordance with standard applicable practices.

Purpose of Collecting Information

The Information is used to contact the user about the services on our site for which they have expressed interest.

If you are a MyCandy registered customer, we may use your Information for the purposes of: (a) verifying that you are an authorized user if you call the MyCandy customer services, (b) informing you of any service related changes affecting your purchase.

MyCandy may also use the Information for the purposes of: (c) providing you with MyCandy and related products and services, (d) informing you of MyCandy special offers and any products and services offered by the axiom group companies that we think may be of interest to you. MyCandy may also be obliged to disclose your Information to meet any legal or government regulatory requirements or obligations in accordance with the applicable laws.

If you decide that you no longer want to be contacted from a particular company, you should contact MyCandy directly at hi@mycandytech.com.

From time to time MyCandy also requests Information from users via our online surveys and satisfaction questionnaires. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this Information. Information requested may include contact information (such as name and address).  Survey Information will be used for purposes of monitoring or improving customer experience.

Comments and Questions

MyCandy reserves the right to amend or modify this Policy at any time and in response to changes applicable with the data protection and privacy legislation. If you have any comments or questions about this Policy or about the Information we have gathered about you, please contact MyCandy at hi@mycandytech.com.